Open Help → Troubleshoot Mode, restart and choose Open. If the normal window cannot start, use the actual executable with:

firefox -safe-mode
ResultNext comparison
Browsing worksReturn to normal startup, disable the proxy extension in Add-ons and compare again
Browsing still failsInspect Settings → General → Network Settings for an unavailable saved proxy

Troubleshoot Mode also changes themes, acceleration and other customizations, so its success does not identify the extension alone. It does not reset every saved preference either.

Restore the connection policy the network actually requires, including managed/system configuration. Refresh Firefox is a separate permanent reset and is unnecessary for this temporary comparison. The command retains the old Safe Mode spelling.

Artiglyn mynjee